Quote:
Originally Posted by Franco_Barsei
This.
I know my regular cancelled on a few chiongsters' first booking with her.
1.5-hour session with a regular client vs. 1 hour with someone new and with only a couple of records in that database is a no-brainer decision to make.
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It became especially obvious in this last quarter, stricter conditions outside, the MLs tend to take more regulars a day.
Each experience ML has a ratio of regulars Vs new customers that they want to take. Some can take 2-3 new ones and no more, others slightly more but always lesser than regulars if they can help it. To spread out the risk, whether it's a fish or a sicko.
Nothing new, all the while it is being practised.