Quote:
Originally Posted by Franco_Barsei
I think the 30 minutes bit is still ok coz she can't control her customer.
More importantly, did she apologise to you for the 1st time aeroplane? If yes, why did she do it?
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Not too agreed with that. If late half an hour then push the whole line of customers back half an hour?
Something to comment about is that if we ourselves are late then suck it up and don't take the full hour if it eats into the next customer's time. Don't behave like a kiasu Singaporean, own fault for being late.